Policies

Payments/Policies

Full payment for all classes are due when you sign up online and before you attend your first class. This will reserve your space in the class. You may sign up and pay online, or in person. If you are signing up in person, please pay for class prior to the start of your class. 

Make-up Classes 

We do not offer make-up classes. There is no refund for missed classes due to illness or vacation unless there are exceptional circumstances. 

Arrival/Pick-Up

Due to covid-19, please no early arrivals. We encourage students to arrive one to two minutes before class time to minimize crowding during transitions. Please pick-up students on time. A $1.00/minute fee may be charged if a student is picked up more than 10 minutes late at the end of a class. 

Refunds

All deposits and balances for classes, are non-refundable and non-transferable. However, we understand that emergencies happen, so if you are unable to attend a class that you have paid-in-full, and you cancel with more than two weeks (14 days) notice before a scheduled class, you may request a credit. All credit card/debit card refunds will be charged 4% servicing fees on refunds. 

All artwork sales are final. No refunds. No exchanges. 

Masks

While we do not require masks, we recommend that you wear them while at Pencil on Paper Gallery if you are not vaccinated. Please know that the majority of our students are under the age of 12 and we have some adult students with compromised immune systems. The majority of our young students are not vaccinated as they are under the age of 12. Instructors will wear masks at all times.